NKG Sustainability report 2024
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NKG Sustainability report 2024
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New challenges are ever present in today’s coffee world, with success hinging significantly on our capacity to evolve and grow. A key element of our Responsible Business Program is to promote ongoing learning and capacity building for our employees. Improving digital knowledge, communication skills and project-management capabilities are only a few examples of the training and development opportunities we offer in our online learning portfolio for employees. Additionally, we consider regular high-quality training on our NKG Code of Conduct a vital aspect to uphold and underline our values, enabling everyone at NKG to consistently make well-informed choices and drive continuous positive transformations.
1,596 NKG employees across the group have access to our well-established online “NKG Learning” platform, used to offer centralized training content to our colleagues worldwide. In the consistently growing training library, they can discover a large variety of mostly voluntary training content in English, Spanish, Portuguese and German. “Personal Growth Trainings” provide employees with the opportunity to build skills in topics of their interest through 97 different training modules across nine categories, as shown below.
Employees are encouraged to participate in trainings as part of their workday, through a group-wide learning time quota of 12 paid working hours of learning time per year. In 2022 and 2023, a total of 1,885 voluntary modules were completed by NKG employees worldwide.
Examples:
Giving and Receiving Feedback, Navigating Difficult Conversations, Conflict Management.
Examples:
Artificial Intelligence, Online Teamwork, Microsoft Office Skills.
Examples:
Cultural Diversity, Anti-Bias Training.
Examples:
Company Culture, Design Thinking, Ethics.
Examples:
Resilience, Mindfulness, The Importance of Good Sleep.
Examples:
German, Spanish and English Office Skills.
Examples:
Change Management, Talent Development, Self-Organizing Teams.
Examples:
Finding Motivation, Taking Ownership of Projects, Learning from Mistakes.
Examples:
Project Management, Time Management, Working in accordance with the 80/20 Rule.
Every year, the NKG Code of Conduct online training marks a time of awareness raising and knowledge building throughout the group. Training content is new every year and focuses on topics from the NKG Code of Conduct with high relevance for our employees. In 2022, colleagues gained in-depth insights into “Human Rights” and “Food Safety” – two core concepts of our coffee business that must be upheld and protected across all our activities. While NKG has qualified experts working to ensure our operations do not violate human rights, and that our product meets all applicable food safety standards, it is our firm belief that everyone at NKG should have at least a basic understanding of both topics to ensure they are considered at all points in our processes.
In 2023, we took a different approach, focusing on our entire NKG Code of Conduct in an extended training session, with the goal of ensuring everyone has the same level of understanding, as well as to give newer colleagues an engaging and informative introduction to this fundamental document. To make content easy to understand, training is developed in-house by NKG and incorporates real-life examples and exercises relevant to our business context.
NKG colleagues without computer access are trained on Code of Conduct topics at our NKG Awareness Day instead of online.
Would you like to experience our NKG Code of Conduct training first hand? Find an original exercise from the last training here: Have a close look at the picture below and identify any health and safety concerns. How many can you find? Remember your answer and click on ‘Show solution’ to check your results.
Julia Herrling, NKG Learning Manager
In recent years the focus of our work has been on expanding opportunities for digital and online learning, but there are also other established concepts for employee development at NKG. We are pleased to have revived many of our in-person training modules since the Covid-19 restrictions were lifted. Currently, 70 % of our group companies have implemented a regular performance review process to support employees in career development and identify individual training needs. In 2023, 1,038 of our employees participated in career or skill-related training, with an average duration of 16.25 hours. Learning priorities are usually identified in coordination with local management and can range from job-related skills and language courses to environmental or climate-related trainings.
Employee training is one of our key priorities as we endeavor to consistently review our strategies and learning offers. Based on feedback for our current online trainings, our goals are to offer easier access to the learning library in an online space that employees regularly “visit”, as well as to provide more short-form learning content that can be enjoyed alongside a single cup of coffee … Stay tuned!
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NEUMANN GRUPPE GMBH
COFFEE PLAZA • AM SANDTORPARK 4
20457 HAMBURG • GERMANY
